As your startup grew, the UX became tangled
Focus on feature-richness over user needs
Your features are technically impressive, but don't resonate or even intimidate customers. This leads to a steep learning curve and potential abandonment.
Inconsistent and unscalable design
You startup evolved rapidly, adding new features and platforms without a cohesive design strategy. This inconsistency confuses users.
High churn rate and low user retention
You’re losing sleep over high churn rates, but the reason for them are complex onboarding flows, confusing interfaces and lack of engaging UX elements.
![Tenscope - Boris](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df6be26ef3ed44f2fb5_Boris.webp)
![Tenscope - Goran Dimitrijevic](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df6184c9937efa7ab1e_Goran.webp)
![Tenscope - Ognjen Milutinovic](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df6e082ee08e9589e39_Ognjen.webp)
![Tenscope - Jovan Babovic](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df9b15052d38b3f8d5b_Jovan.webp)
![Tenscope - Aleksa Filipovic](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df6e2b39cd9209f50b8_Alexa.webp)
![Tenscope - Aleksandar Majstorovic](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df61a553326363f0325_Aleksandar.webp)
![Tenscope - Andrew](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df6fe498fc1706148fa_Andrew.webp)
![Tenscope - Maddie](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df6c5fc976cdf662913_Maddie.webp)
![Tenscope - Bogdan Stefanovic](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66450df6c8faa70b3c1b160b_bogdan.webp)
![Tenscope office](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66604cd675d5c8caa555e278_office%20tenscope%20e.webp)
![Tenscope office](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66604cd76bae23ce22a53a55_office%20tenscope%20a.webp)
![Tenscope office](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66604cd642c4564b25fc49cd_office%20tenscope%20d.webp)
![Tenscope office](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66604cd7088baaeca8ec25da_office%20tenscope%20c.webp)
![Tenscope office](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66604cd7cdccd39c16679329_office%20tenscope%20f.webp)
![office Tenscope](https://cdn.prod.website-files.com/64ee64aff238788e29810583/66604cd7896849f79b6c2ff9_office%20tenscope%20b.webp)
![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/661d902fe40511ae63a835e3_grid%202.png)
A MessageDesk Makeover
View Case Study![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/666033541acf9550c8822dea_Rectangle%20108.webp)
![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/666033a6b4c14edc61b329c6_Frame%201597882712.png)
Within two weeks, you guys delivered probably the best mockups we've ever had from product experiences.
![Joshua Merryman](https://cdn.prod.website-files.com/64ee64aff238788e29810583/666032ecac38d92cc48829ae_Ellipse%206.png)
Streamlining the Document Collection Process
View Case Study![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/6641407993ff4d2840982610_new%20img%202.webp)
![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/661d301a3399c7dfbcd96a6b_img-3-2.webp)
It's been really nice working with the team simply because we finally found a designer that we like working with.
![Josh CDO at MessageDesk](https://cdn.prod.website-files.com/64ee64aff238788e29810583/661d301a31148328a9d36352_img%20josh.webp)
Designing HubSync's user-centric website and innovative mobile app
View Case Study![HubSync](https://cdn.prod.website-files.com/64ee64aff238788e29810583/664b40e4383e43d436b79a19_hubSync.webp)
![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/664b41e4f65e021bd4ee92ac_ne%20znam.webp)
I have felt that they are a partner to us in the work we’re trying to get done versus an ad-hoc consultant that we need whenever.
![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/664b411c8864059c826ed064_betsy.png)
Redefining e-commerce with a distinct brand and consumer-centric platform
View Case Study![Jovy -tenscope](https://cdn.prod.website-files.com/64ee64aff238788e29810583/664505eec09997577fe76ae0_jovi%20home%20cs.webp)
![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/661d301a304f7cbf1378404f_img-1-2.webp)
They have made the process of working with designers assimple and as seamless as humanly possible.
![John CEO at Jovy](https://cdn.prod.website-files.com/64ee64aff238788e29810583/661d301b6baa611efd41c105_img%20john.webp)
Discover and Diagnose
Comprehensive UX Audit User Journey Analysis
Research and Ideate
Targeted User Research Ideation Workshops
Prototype and Validate
Rapid Prototyping
User Testing
Implement and Measure
Guided Implementation Performance Tracking
Optimize and Evolve
Continuous Improvement UX Maturity Advancement
![](https://cdn.prod.website-files.com/64ee64aff238788e29810583/661d9019d56fbbd600446cfb_grid%203.png)